WARRANTY POLICY

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DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. All products purchased on store comes with a limited warranty, as shown below.

We provide warranty as applicable product wise for purchases on iT Hub store. The warranty period started when the purchaser received the products.

This warranty does not apply:

· Non-quality related issues;

· Items purchased from unauthorized resellers;

· Purchases without valid proof of purchase;

· Items that have been refunded;

· Items that have expired their warranty period;

· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;

· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;

· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;· Lost or stolen products;

· Free products.

Valid Proof of Purchase

A Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

Return Material Authorization (RMA) process

Contact iT Hub Team 

If your item is eligible for a Warranty, you will receive a prepaid shipping label. Please follow the instructions provided by iT Hub Support Team to properly pack the products and return them safely.

Replacement

In case of replacement, delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our Store. 

The final resolution is subject to the availability of the replacement items. The replacement warranty will be covered by a period equal to the remaining warranty period of the original item.